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Eureka Stove & Fireside Shop is a wood stove shop in Eureka, CA.

Eureka Stove & Fireside Shop Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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2.7
(21 Reviews)
5
4
3
2
1
[bip_review_summary]

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Kathleen Burnham
Kathleen Burnham -Google user
2 years ago
We purchased a Hearthstone Manchester woodstove after many visits to the shop and talks with Joanne. She is very knowledgeable, helpful, and patient. She is quite a character, too, and we appreciated her stories, sense of humor, and no-nonsense approach to helping us...Read More
N C
N C -Google user
a year ago
I'm really shocked to see the poor reviews here. I took a chance on calling these folks to repair my wood stove and was expecting to receive really bad customer service based on the reviews. What I did find on the phone and in the...Read More
Irene Treesong
Irene Treesong -Google user
9 months ago
I was looking for a part for an old stove. They were very helpful in finding it and also giving advice on a repair. Quirky little shop but great for stoves, stove parts and knowledgeable staff. Thank you!
Bryan Kraus
Bryan Kraus -Google user
3 years ago
Overall we had a great experience working with Eureka stove and Fireside shop. The owner was friendly and super knowledgeable. She was patient with our need for multiple conversations as we went back and forth deciding what stove was right for our home. They also...Read More
Sydney Randolph
Sydney Randolph -Google user
10 months ago
I came in looking for a replacement part for a 25 year old woodstove. They went above and beyond helping me find what I needed (making phone calls, researching) and creating a solution for a discontinued part that wouldve been impossible to find otherwise.
Zach Simas
Zach Simas -Google user
a year ago
I recently called with a problem with my gas fireplace insert looking for a service call. The lady not only solved my problem over the phone, but I was billed NOTHING! Talk about making a customer for life. Thank you
Tereas Hower
Tereas Hower -Google user
3 years ago
Very helpful. knowledge of what you want is in her head doesn’t have to go look everything up. I bought a pellet stove 8 years ago and back to buy another for a different house. Very happy with their service
Byron Stocum
Byron Stocum -Google user
7 years ago
I have to say the Eureka stove and Fireside shop where amazing as soon as I walk through the front door. I had a bunch of problems with an old stove and they helped me get it all fixed up. I didn't know much about renovating...Read More
bunny lewis
bunny lewis -Google user
3 years ago
Very helpful and would recommend ….fire place is now working so thankful ❤️
M J
M J -Google user
Edited 2 years ago
Good selection of stoves and friendly service.
Thom McMahon
Thom McMahon -Google user
5 years ago
Gary Mooslin
Gary Mooslin -Google user
7 years ago
Brandon Craig
Brandon Craig -Google user
5 years ago
Jean Stolte-Thissell
Jean Stolte-Thissell -Google user
2 years ago
I don't even want to give 1 star. Horrible customer service. My mother has waited since February for someone to go to her house. My husband went in yesterday to follow up on why no one has been. Was told someone would be there this...Read More
Lyn H (Tahoelyn)
Lyn H (Tahoelyn) -Google user
4 years ago
Knew this place had bad reviews but gave it a shot. Was totally ignored when we came in. Went to look at a much needed gas stove heater. Was still ignored. Am a senior and suddenly needed to use the bathroom. Asked the woman...Read More
Daisy Ching
Daisy Ching -Google user
4 years ago
Called to get my fireplace gas insert cleaned - the woman who answered was EXTREMELY unhelpful and rude - do not waste your time calling this place. Happy to give my business elsewhere! Would give zero stars if possible.
Brian McNeill
Brian McNeill -Google user
5 years ago
The woman who answered the phone acted like she wasn’t at all interested in my business. It shouldn’t be the customer’s responsibility to convince a business that they want the business. I’ll go somewhere else for now on. Thanks for nothing and being quite unhelpful...Read More
Virginia Hall
Virginia Hall -Google user
4 years ago
The woman that answers the phone is completely rude. She was condescending and gave false information about the stove I purchased from the business before they took it over. If you're looking to buy, don't buy from them.
Smitty The Pirate
Smitty The Pirate -Google user
4 years ago
Owner Was very Rude when asked about models of pellet stoves. Very Expensive. Not much of a Warranty.
Kim Peterson
Kim Peterson -Google user
5 years ago
I agree about unprofessional! Tried to sound intelligent, but not!

Features

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Service options

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Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

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