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The Cheesecake Factory is a restaurant in Thousand Oaks, CA.

The Cheesecake Factory Review Summary

The summary was generated by AI, based on reviews.

This Cheesecake Factory location offers an extensive menu with over 250 options, including salads, sandwiches, and pasta dishes. The atmosphere is lively and modern, with friendly service. While some dishes can be hit or miss, the cheesecakes are always a highlight.

Review Rating Chart

Yelp: 3.5/5

Google Reviews: 4.1/5

TripAdvisor: 4/5

Zomato: 3.8/5

OpenTable: 4.3/5

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Reviews & Ratings

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4.3
(2172 Reviews)
5
4
3
2
1
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Carlo R. Carranza
Carlo R. Carranza -Google user
8 months ago
A good place! It offers an extensive menu of over 250 freshly prepared dishes and 40+ cheesecake options. Known for its large portions and family-friendly atmosphere, it's a great spot for dining after shopping. Located on the second level near Macy's, it features convenient parking...Read More
Dine inLunch$10–20Atmosphere: 5Steak, Cheescake SelectionSomewhat recommendVegetarian menu or sectionYesSomePlenty of parkingFree parking lotFree
Dee P
Dee P -Google user
Edited 6 months ago
Ive been to other cheesecake restaurants and mostly i enjoy their food. But never gave 5 stars. I guess maybe we had an awesome server. Bryce, outstanding personality. 👏 Good day today at thousand oaks cheesecake factory.
Brunch$50–100Atmosphere: 5
Jessica Lisette
Jessica Lisette -Google user
2 years ago
This restaurant is always yummy. The food was fantastic, I ordered a mushroom burger with fries. The Ultimate margaritas were delicious as well. We ordered the salted caramel cheesecake, which was a perfect ending to our meal. Our waiter was great....Read More
Dine inLunch$20–30
Valentina Zuniga
Valentina Zuniga -Google user
a year ago
A little bit busy but it's to be expected during Christmas time. We only went for appetizers but they filled us up enough to continue shopping! My favorite are the brussel sprouts and the tamale cakes. My friends ordered the potstickers and Mac n cheese balls....Read More
Dine inLunch$10–20Atmosphere: 5Bread Basket
The Popescus
The Popescus -Google user
3 years ago
Cheesecake Factory Restaurants are consistently great in any location I have ever been to, and this restaurant is no exception. The food is always fabulous, with outstanding service. Kevin R was our server today, and he was awesome. At one point, he let us...Read More
Dine inLunch$10–20
Marie Nelson
Marie Nelson -Google user
2 years ago
This is the restaurant that never fails, especially if we're not sure of what kind of food to eat. The variety of dishes can satisfy even the most discriminating palettes. The Lemon Garlic Shrimp is just perfect and easily one of my faves!
Dine inLunch$100+Wide range of salad and vegetarian optionsGood selections for those on dietary restrictionsAmple parking spaceGreat selections in the Kid's Menu
Merete NC Oeidne
Merete NC Oeidne -Google user
5 years ago
Our waitress Jennifer G was absolutely amazing and her recommendations were spot on! Very tentative without being pushy and read the mood of our table perfectly. Don't lose her, she made my first visit a wonderful experience. The food was also excellent and I look forward...Read More
alberto zepeda
alberto zepeda -Google user
2 years ago
The food is always been great. Service is also top notch every time I ask the server for a recommendation they are spot-on. I always forget to take pictures of the food because I'm so hungry But I was able to share a picture of the tiramisu...Read More
Lunch$10–20Atmosphere: 5
Rebecca Castro
Rebecca Castro -Google user
a year ago
Cheesecake factory is always one of my go to places for good food. Depending on when you go it can be busier than other times. I have eaten multiple appetizers, entrees and desserts from here and have never had a complaint. This time, I got...Read More
Dine inDinner$10–20Atmosphere: 4Cheese Cake, Skinnylicious Turkey and Avocado Sandwich, Sandwich, Spaghetti and Meatballs, Bread Basket, Fish TacosPlenty of parkingFree parking lot
MILA D.
MILA D. -Google user
2 years ago
Came in here to celebrate Fathers Day. It was busy but we only waited about 5 minutes when the host guided us over to the table. The waiter is friendly and was prompt at serving. Was going to have the brunch/breakfast food but decided on Pasta...Read More
Atmosphere: 5
Eric Resnick
Eric Resnick -Google user
3 months ago
Cheesecake factory is one of my favorite restaurants because they have a fantastic menu, and I love the street tacos! The meatloaf is really good, too. Of course the cheesecake is good but my favorite thing other than the cheesecake to have after the meal...Read More
$30–50Atmosphere: 52 peopleNot sure10-30 minHighly recommendPlenty of parkingVery kid friendly. They have high chairs also.Highly wheelchair accessible!
Tom Williams
Tom Williams -Google user
Edited 7 months ago
This place was awesome! Well received excellent service from a young girl named Kailani. She was very professional and took care of everyone in our party. Thanks, Kailani, for making our night great.
Dine inOther$20–30Atmosphere: 5Cheese CakeWalk-ins only
Venessa Pullen
Venessa Pullen -Google user
a year ago
On Easter Sunday, the hostess sat our party of 7 down right away. The food was excellent as always, and the service was great. I'm definitely coming back to this location.
Dine inBrunch$10–20Atmosphere: 5Cheese CakeHighly recommendLarge vegetarian selectionPlenty of parkingFree parking lotHuge parking lotGreat kid friendly menusEasy parking and wheelchair accessibility.
Dennis Varadin
Dennis Varadin -Google user
2 months ago
I had the ribeye steak and it was prepared medium rare!! Just the way I like it!! The server was great and I didn’t need anything at any time!! Kept the drinks coming for everyone in my party!! The cheesecake was great also!! Plenty to...Read More
Dine in$30–50Atmosphere: 5Moderate noiseUp to 10 min
Melissa Meadow
Melissa Meadow -Google user
6 days ago
I haven’t been there in several years. But, the food was always good. And, if you had room, the cheesecake is always fantastic.
Dine inBrunchAtmosphere: 4
Bob Moore
Bob Moore -Google user
3 weeks ago
Great restaurant! It never disappoints. The food is always fresh and delicious. The menu is interesting and has something for everyone. The prices are very reasonable.
$30–50Atmosphere: 5Moderate noiseUp to 10 minIndoor dining area
Jessica Oviedo Martinez
Jessica Oviedo Martinez -Google user
2 weeks ago
Love this location our waiter Kevin was amazing went above and beyond for us the food the drinks everything was amazing the manager was super nice Thank you Cheesecake Factory for the excellent service we loved everything 😊 this is our favorite restaurant in thousand...Read More
Atmosphere: 5
Val Glade
Val Glade -Google user
3 weeks ago
I have eaten at this restaurant many times over the years and always enjoyed my meal. The menu offers a big variety of dishes, the prices are reasonable and the service is great.
Atmosphere: 5
Doug Jones
Doug Jones -Google user
2 months ago
Jenna was great. The food was great, and the atmosphere was clean. Overall, I had an awesome birthday there. They give a free sunday, and if you sign up with their rewards program, they give a free slice of cake of your choice.
Atmosphere: 5
Terese S
Terese S -Google user
2 months ago
I was very impressed with the management. We had a minor issue at our table on a busy Friday evening, and the manager went above and beyond to handle it. Very classy. We will be back.
Dine inDinner$20–30Atmosphere: 4Moderate noise

Features

Service options

check icon Outdoor seating
check icon Curbside pickup
check icon No-contact delivery
check icon Delivery
check icon Takeout
check icon Dine-in

Highlights

check icon Great beer selection
check icon Great cocktails
check icon Great coffee
check icon Great dessert
check icon Great tea selection
check icon Great wine list

Popular for

check icon Lunch
check icon Dinner
check icon Solo dining

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating
Assistive hearing loop

Offerings

check icon Alcohol
check icon Beer
check icon Cocktails
check icon Coffee
check icon Comfort food
check icon Happy hour drinks
check icon Happy hour food
check icon Hard liquor
check icon Healthy options
check icon Late-night food
check icon Salad bar
check icon Small plates
check icon Vegan options
check icon Vegetarian options
check icon Wine

Dining options

check icon Breakfast
check icon Brunch
check icon Lunch
check icon Dinner
check icon Catering
check icon Dessert
check icon Seating

Amenities

check icon Bar onsite
check icon Restroom

Atmosphere

check icon Casual
check icon Cozy
check icon Trendy

Crowd

check icon College students
check icon Family-friendly
check icon Groups
check icon Tourists

Planning

check icon Dinner reservations recommended
check icon Accepts reservations
check icon Usually a wait

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Children

check icon Good for kids
check icon Has changing table(s)
check icon High chairs
check icon Kids' menu

Parking

check icon Free parking lot
check icon Parking