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FedEx Ship Center is a shipping and mailing service in Menlo Park, CA.

FedEx Ship Center Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.8
(176 Reviews)
5
4
3
2
1
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Sima Mortazavi
Sima Mortazavi -Google user
5 months ago
I had an envelop that was very urgent. Samira helped and located it very quickly. She was very helpful. I rate office and her work 5 star.
Grace Popple
Grace Popple -Google user
7 months ago
Has possible the last pickup on the peninsula at 4:45pm and easy to get to off 101 at Marsh Rd with its own parking right there very fast and easy and staff always on hand to provide receipts. Has saved my ability to get overnight...Read More
Brian Bulkowski
Brian Bulkowski -Google user
2 months ago
The lady here is super efficient. Shipping is all they do. No computers no copying which is why it is faaaaaast
Forrest Singletary
Forrest Singletary -Google user
2 months ago
Samira was an absolute pleasure to work with! Very courteous and professional.
Allen S
Allen S -Google user
Edited a month ago
The ladies in front are very polite always good customer service. Fast service. They have some kind of strong chemical when you walk in. Which I think is toxic. Maybe the cleaning people they put it there. Very strong odor
Christopher Calhoun (StarLord / Andron)
Christopher Calhoun (StarLord / Andron) -Google user
3 years ago
Friendly staff eager to assist me pickup a package that had delivery issues dropping off at my home. After reading some of the negative 'Karen' reviews here I went in expecting the worst, yet was greeted by a lovely team with a delightful smile, a...Read More
Liz Valente
Liz Valente -Google user
3 years ago
Amazingly helpful people here. I had a packaged shipped to this location from Nevada for a work trip but the employee in Nevada forgot to put an “addressee” on the shipping label so the package got stuck at the facility. The lady working at the...Read More
Brandon Knitter
Brandon Knitter -Google user
2 years ago
Not necessarily a ln easy location, but it's never really busy so it's quick and easy. If you can't get a package delivered, you can always pick up here. Plenty of parking.
L Young (Ms_Young)
L Young (Ms_Young) -Google user
4 years ago
I never have any problems here. The parking is a lot less congested the other locations I have been to. The customer service is great. I can get in and get out quickly and their hours are fantastic!
Divya Agrawal
Divya Agrawal -Google user
4 years ago
This location does not accept Covid testing kits. The service staff was really kind when she shared this information. I also liked the fact that the Fedex drop off area was unmanned, with a bell to ring for seeking service. As soon as I rang...Read More
Kurt Armbrust
Kurt Armbrust -Google user
5 years ago
I didn't have the right bar code for my package. Counter guy had me email the PDF to his personal account and he went in the back office and printed the label. That is customer service!
Lulu L
Lulu L -Google user
a year ago
Very experienced and considerate staff. I really like him.
Bernadette Burnett
Bernadette Burnett -Google user
7 months ago
Easy peasy, drop off no hassle
Mohammad Khatib
Mohammad Khatib -Google user
12 years ago
The guys there were really nice. My package was on the bus and they called to check and got it in time before the close and they called for me to pick it up.
Ali Fakeri Tabrizi
Ali Fakeri Tabrizi -Google user
8 years ago
They are very nice and helpful! There is a very kind lady helped me for more than 40 minutes to solve my issues with payement
Debolina Sarkar
Debolina Sarkar -Google user
3 years ago
Great service! Had a couch delivered and Jessie and junior went above and beyond! Highly recommended.
Jenny Ford
Jenny Ford -Google user
2 years ago
Super easy and quick. I prefer using the Ship Centers for all my shipping needs.
Helicobacter Pylori
Helicobacter Pylori -Google user
4 years ago
I have picked up several packages from there. The representative at the front desk is always friendly, professional, and quick.
C L
C L -Google user
4 years ago
We use this location for our business and these folks always go above and beyond. Thank you kindly for all of your help!
Nisa
Nisa -Google user
5 years ago
Amazing service at this location! Used it few times, always good vibes

Features

Service options

check icon Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot