I ordered a lamp manufactured by them through Amazon and it arrived with broken petals. Their Amazon page says to contact them directly if there are issues. I've been in contact with the company three times now and haven't been able to source replacement parts...
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I ordered a lamp manufactured by them through Amazon and it arrived with broken petals. Their Amazon page says to contact them directly if there are issues. I've been in contact with the company three times now and haven't been able to source replacement parts because they never followed up after my email and subsequent phone call. The last time I called, they picked up the receiver and audibly set it back down then hung up. Maybe their showroom in person is different but their lack of customer service leaves a lot to be desired. Which is a shame because the lamp itself is stunning.