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Call Direction Website Reviews

About

Floor & Decor, the ultimate destination for all your flooring and tile needs, is located at 200 Golf Club Rd, Pleasant Hill, CA 94523. As a premier Flooring store, we offer a vast selection of high-quality flooring options to suit every style and budget. From hardwood to laminate, tile to carpet, our expert team will guide you in finding the perfect flooring solution for your home or office. As a leading Tile store, we pride ourselves on our extensive collection of tiles, including ceramic, porcelain, natural stone, and glass. Our knowledgeable staff will help you navigate our vast inventory to find the perfect tile for your kitchen, bathroom, or any other room in your home. At Floor & Decor, we're committed to providing exceptional customer service, competitive pricing, and unparalleled product quality. Whether you're a homeowner, contractor, or interior designer, we invite you to explore our vast showroom and experience the Floor & Decor difference. Visit us today and let us help you bring your flooring vision to life!

Floor & Decor Review Summary

The summary was generated by AI, based on reviews.

Floor & Decor receives high marks for its wide selection of flooring materials, competitive prices, and knowledgeable staff. Customers appreciate the organized store layout and helpful service, though some mention occasional wait times at checkout. Overall, shoppers find it a reliable place for both DIY and professional flooring needs, with many returning for future projects. The store’s quality products and attentive staff contribute to a positive shopping experience for most visitors.

Review Rating Chart

Google: 4.4/5

Yelp: 4.0/5

Facebook: 4.3/5

Birdeye: 4.5/5

Trustpilot: 4.2/5

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Reviews & Ratings

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(147 Reviews)
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Kelly Walsh
Kelly Walsh -Google user
a month ago
Go see Vanne! She was incredibly helpful and pleasant. The entire staff at this location of Floor & Decor was wonderful - so helpful, polite, and attentive to every customer that I saw them interacting with on my recent Saturday visit. The store is HUGE...Read More
Ernesto Hernandez
Ernesto Hernandez -Google user
6 months ago
I always feel like the employees here know what they are talking about. As someone who does remodels as well, I have sent multiple clients here to design bathrooms and then source all materials here. They employees here taught me more about ditra schluter than...Read More
J “Curby” S
J “Curby” S -Google user
Edited 2 years ago
If you're a pro, see Carlos and get set up on their pro plan lots of help, free full-size samples, and possibly a gift bucket with everyday items in it. Showroom and store all in one. Bring your clients, see the design team, and don't...Read More
Eugene Rahuzau
Eugene Rahuzau -Google user
5 months ago
I’m a tile installer and recently worked with designer Elmira Granitova at Floor & Decor in Pleasant Hill. She helped my client choose tile and a vanity for a $5,000 project—and everything was smooth and professional. She also handled our next project perfectly, meeting all of...Read More
Jonathan Salazar
Jonathan Salazar -Google user
2 months ago
I came in your store and I worked with Dee. Dee. She is so awesome. Great and wonderful. I do not think I have ever been in any store and have had a salesperson as good as. Deedee, so thumbs up for her. I...Read More
Rafael Nunez
Rafael Nunez -Google user
3 months ago
Definitely worth driving here, many options available.
Darya Behroozi
Darya Behroozi -Google user
2 years ago
We went to this location to pick out backsplash. The staff was incredibly helpful making sure we had every item we needed for install and even gave us design advice. Can’t recommend them enough!
Jessica Garcia
Jessica Garcia -Google user
6 months ago
We've had the pleasure of working with Jamie Fried at Floor and Decor on multiple projects, and we continue to be thoroughly impressed with their expertise and professionalism. From the initial consultation to the final installation, Jamie has consistently exceeded our expectations. What stands out most...Read More
Mary Refvem
Mary Refvem -Google user
4 weeks ago
I wanted to thank Cameron for his help today in helping me put an order together for flooring, underlayment, and glue. It’s a good thing he answered my call for help.! The internet was failing me and phone reception sucked! So he called me back...Read More
David Altenberger
David Altenberger -Google user
6 months ago
I'm a contractor, and I needed quarry kitchen tile base right away, Natalie Seidt was amazing in helping me find the tile I needed, get material purchased and get me on my way back to my site. Great store, great staff, and thank you...Read More
Dennisoojyyh hi 5th uhh y hill Morones
Dennisoojyyh hi 5th uhh y hill Morones -Google user
5 months ago
I was helped by a sales person that answered all my questions. And he made great suggestions and made it all good! Plenty of choices to get to my goal!
Linda B
Linda B -Google user
11 months ago
I had the pleasure of working with Jamie to design my bathroom, and I couldn’t be happier with the results. Not only does she have exceptional taste, but she was incredibly patient, listening closely to my ideas and helping me make the right choices. I...Read More
Delfina L
Delfina L -Google user
11 months ago
I had the best renovation experiences while working with Elmira, a designer at the store. She is so pleasant, knowledgeable and creative. I ended up getting all tiles and kitchen countertop that she recommended at the store. Floor & Decor …
T H
T H -Google user
4 months ago
This place is incredible. If you're looking for flooring and you're reading this, just do yourself a favor and go. Everything is organized and displayed perfectly. Don't waste time anywhere else.
six3890
six3890 -Google user
6 months ago
I have called this business a couple of times for order questions and they have the absolute best customer service ever!!! Very patient, accommodating, knowledgeable, and an all out willingness to "make it right". I would recommend this …
S Chadury
S Chadury -Google user
9 months ago
I cannot recommend Melissa Lange highly enough. She is an incredibly talented interior designer who provided brilliant advice on a very complicated kitchen issue, involving both period and architectural styles. Her expertise and creativity …
Roberto G
Roberto G -Google user
a month ago
Sales team was friendly and took time to patiently explain the products!
Clarence Lewis
Clarence Lewis -Google user
2 months ago
James again extremely helpful and very good to work with in assisting me with what I needed to finish my bathroom project
Dayanand Dudyala
Dayanand Dudyala -Google user
11 months ago
Good collection and display. Friendly staff, explained the differences and suggested tips on how to select the tiles and stone. All my three visits in this month helped me to take a decision. Happy with the outcome of my project.👍 …
Diana R
Diana R -Google user
a year ago
Elmira came up to me while I was walking around today trying to choose some tile for 2 of my bathrooms. She made the process easy and quick. There is so much to see, and all I had to do was show her some Inspo...Read More

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