Reviews (650) 321-7800 Call Direction Website Photos About
Call Direction Website Reviews

About

Crate & Barrel, a premier Furniture store in Palo Alto, CA, offers an extensive range of stylish and functional pieces for your home. Visit us at 530 Stanford Shopping Center, Palo Alto, CA 94304, and explore our vast collection of Bedroom furniture, perfect for creating your dream bedroom. As a renowned Gift shop, we also feature an impressive array of unique and thoughtful presents for any occasion. Our Home goods store section is stocked with everything you need to turn your house into a home, from cookware to decor. Step into our Kitchen supply store and discover top-quality cookware, cutlery, and gadgets to elevate your culinary experience. Our Outdoor furniture store offers durable and comfortable pieces to transform your outdoor space into an oasis. Complete your home's look with our stunning Rug store collection, featuring a wide range of styles, materials, and sizes. Plus, explore our Seasonal goods store for festive decorations and accessories to match every holiday and season. At Crate & Barrel, we're dedicated to helping you create a beautiful and functional living space that reflects your personal style.

Crate & Barrel Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review
4.4
(231 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Sergey Blashkov
Sergey Blashkov -Google user
6 years ago
Great place to shop for home stuff. The showroom is nice and well decorated. There is plenty if things to look and feel. The staff is helpful and friendly. Parking is big enough and the store is located in the mall with lots of other useful stores...Read More
Sarah Eshetu
Sarah Eshetu -Google user
2 years ago
Awesome service love there stuff top quality
JULIA GUAN
JULIA GUAN -Google user
a year ago
Super kind clerks and various products
Tzu-Hsin Cynthia Yang
Tzu-Hsin Cynthia Yang -Google user
a year ago
Great place to shop for sofa. Showroom has many options.
X Trading
X Trading -Google user
3 weeks ago
Crate & Barrel’s customer service messaging is excellent, and I want to give special thanks to Tracy. After my delivery, I realized I had signed a document without checking the page and wanted to review what was written down. Tracy immediately stepped in with a...Read More
Tiffany Yang
Tiffany Yang -Google user
6 months ago
I ordered a media table that unfortunately didn't match with our living room color schema, so I had reached out to Crate and Barrel a few times to do a product swap. All the customer service specialists I have spoken to have been AMAZING! They made...Read More
Stefano B
Stefano B -Google user
4 months ago
I wanted to give a shoutout to Lexi. I came in the store to browse for new plates, glassware & furniture for a new apartment. She was so helpful and transparent in her sales approach. She and the team were all extremely helpful. Beautiful store,...Read More
Hesam
Hesam -Google user
Edited 5 months ago
Courtney is wonderful! She stayed with us 30 min past the store closing time to help us with a replacement. We had many questions and she answered all the questions, was patient and friendly the whole time. I’d have not been this patient. We appreciate...Read More
Lauren Goins Casimere
Lauren Goins Casimere -Google user
9 months ago
Brandi was super helpful, friendly, and patient! She helped up choose the perfect flatware set and was very patient with us when there was an issue with our discount code. Great customer during the holidays! I love it!
Brian Madriaga
Brian Madriaga -Google user
10 months ago
***I want to give a SHOUTOUT to Crate & Barrel employee at Palo Alto, CA Stanford Shopping Center: CHRISTINE*** My mother, after a good handful of years not renewing her personal dining collection, decided to bring me along on a trip over to Crate & Barrel...Read More
Carolina Martinez
Carolina Martinez -Google user
9 months ago
Shout out to Nancy who made our day! She was very cheerful and pleasant. This woman loves her job and customers. Please give her a promotion. Eddie was wonderful too.
Vasudha Duggirala
Vasudha Duggirala -Google user
2 years ago
Great selection of napkins, table cloths, candlesticks and even full length mirrors quiet store. Pleased with the sofas and blankets they have kids bedding too upstairs. Prices for the sofas are between 1000 and 3500 not bad.
Becky Jevons
Becky Jevons -Google user
3 years ago
Jen in the tableware department is the best! My husband and I came in with multiple returns and a large exchange/order. She understood the whole situation and handled it efficiently without getting any of it mixed-up. She's great and I love my new dishes!
Manasa N
Manasa N -Google user
7 years ago
Our recent purchase experience was great. Margie helped us with purchase and we got our furniture delivered on time. Because of the size of furniture it was very tricky to get through our front door but delivery guys managed very well. But why 5* rating? 3...Read More
Matthew Hibbs
Matthew Hibbs -Google user
4 years ago
We walked in looking a bit clueless. Several associates offered assistance. We let them know we were working on a registry. They were amazingly helpful! Stephanie gave us great guidance and assistance. A bit surprised by the whole experience! Customer experience still exists!
Sarah Chandler
Sarah Chandler -Google user
7 years ago
This is a fabulous store with tons of selection. The staff is friendly and offers advice. Unlike other stores in the bay area this one is quiet, never too crowded, and usually well stocked. However, I was very disappointed that the item I was looking...Read More
Sam M
Sam M -Google user
a week ago
Arya was incredibly helpful!
Masy S
Masy S -Google user
Edited 7 years ago
Always has the cutest accrutrements for the household! I love that it ranges from practical to contemporary. It's been a great place for a Wedding Registry as they have a lot of great items in all budget categories. I also love the different variations they...Read More
Andy Cohen
Andy Cohen -Google user
11 months ago
Tula is a great sales woman who helped me buy my media center and organized the delivery very well
Catherine Lee
Catherine Lee -Google user
8 months ago
Excellent customer service, they made it a great shopping experience

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Crowd

check icon LGBTQ+ friendly

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly