Have been waiting 3 weeks now for a Refund for my defective DRMC4A Battery Charger/Maintainer. "Melissa" agreed 3 weeks ago that it was defective and since not being made anymore, I would get a Full Refund. I sent the Proof-of-Purchase that day. Called...
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Have been waiting 3 weeks now for a Refund for my defective DRMC4A Battery Charger/Maintainer. "Melissa" agreed 3 weeks ago that it was defective and since not being made anymore, I would get a Full Refund. I sent the Proof-of-Purchase that day. Called a few days later and she said Refund would be issued in 24-48 hrs. NEVER HAPPENED. 2 weeks later, Same response, 48 hrs to receiving. Now, 3 weeks later, STILL NOTHING and no response to 2 voicemails.VERY POOR CUTOMER SERVICE , DELAYING REFUND DUE, LACK-OF-URGENCY TO THEIR CUSTOMERS & SLOPPY COMPANY MANAGEMENT.