There was a total of one employee (a young woman who appeared to be less than 20 years old) working the night we visited, she was trying to run the whole place solo, working the cashier, while cleaning kinetic sand, checking in new families, attending...
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There was a total of one employee (a young woman who appeared to be less than 20 years old) working the night we visited, she was trying to run the whole place solo, working the cashier, while cleaning kinetic sand, checking in new families, attending the ticket and prize counter and answering phone calls. I felt bad for her. Though my kids enjoyed the giant play structure, super fast slide, and sensory room, the whole place felt chaotic with way too many kids and parents, no where to sit down and watch peacefully. Moms breast feeding on the floor while trying to watch 5,6 kids. Because of the large families that tend to come here there were also much older kids tumbling through the same play structures as pre-walkers and babies which felt unsafe.